Frequently Asked Questions
Everything you need to know about DMS Fasteners
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-made fasteners and hardware are final sale.
Are your fasteners compatible with luxury leather goods?
Yes, our high-grade stainless steel and brass fasteners are specifically designed for high-end fashion applications, ensuring durability without damaging delicate fabrics or leathers.
Do you offer bulk discounts for designers?
Absolutely. We provide tiered pricing for wholesale orders and independent designers. Please contact our sales team for a custom quote on bulk quantities.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.